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How does this work?

We sell downloadable service manuals (no physical printed copy or CD-ROM will be mailed). Our website will grant you instant access to download the manual(s) you purchased via an email link once you complete payment. You will have up to 10 days to download the file(s), after which access will be restricted. When you download the manual, it is yours for good.
How do I download the manual I paid for?

Once we receive cleared payment, a download link will be immediately dispatched to the email address specified at checkout. Look for the “Click here to download” text in the email to start the download. If an email from us hasn’t shown up within 5-10 minutes, please check your “junk/spam inbox” or contact us.


We will provide a replacement link, by request, up to 60 days after purchase. If you have trouble downloading a manual, please contact us and we will be happy to help.
How do I view the manual I purchased?

Most manuals are in PDF format. We recommend Adobe Reader (free) as a PDF viewer. Be sure to save the file to your computer/tablet for permanent viewing.
How do I open a zip file?

Some manuals contain multiple files packaged into a zip archive which will need to be opened and unzipped on your desktop or laptop computer. Instructions for Windows and Mac computers can be found below.

    Windows: http://windows.microsoft.com/en-us/windows-8/zip-unzip-files
    Mac: http://support.topspinmedia.com/hc/en-us/articles/204262713-How-to-extract-a-zip-file-on-a-Mac
    iPhone and iPad devices: http://osxdaily.com/2013/05/13/open-zip-files-iphone-ipad/

Do you offer refunds?

Sorry, due to the digital nature of the products we sell, we do not offer refunds if a download attempt has been made. There is no way to return a digital download nor verify it has been deleted. If you purchased the incorrect manual, please contact us immediately before clicking the download link.
Which payment methods do you accept? Is your website safe?

We accept secure payments with PayPal. All files are routinely scanned for viruses and malware.